We are here to assist you with sizing questions, shipment updates, or inquiries regarding our vintage and thrift collection.
1. Get in Touch
- Customer Support Email: support@xhora.in
- WhatsApp & Calling Support: +91 [9311271698]
- Operating Hours: Monday to Saturday | 10:00 AM – 7:00 PM IST (Closed on Sundays & National Holidays)
2. Operating & Registered Address
(Note: Payment gateways like Razorpay/Cashfree mandate a physical operating address on this page for merchant account activation)
- Brand Name: XHORA
- Operating Address:
[Gopal colony , Panipat ],
Panipat, Haryana – [132103], India
3. Quick Assistance Channels
- Order & Tracking Queries: Please share your 4-digit Order ID and registered phone number via WhatsApp for fast-track tracking updates.
- Returns & Claims: To initiate a same-day return request, email support@xhora.in or send a WhatsApp message with your unedited 360-degree unboxing video and order details within 24 hours of parcel receipt.
- Collaborations & Sourcing: For thrift consignments, vintage wholesale inquiries, or brand collaborations, reach out to us at support@xhora.in.